Summary: In the age of automation, the intersection of AI and cybersecurity presents unprecedented challenges. While posing new challenges, the dual nature of these technologies also serves as a force multiplier. Critical infrastructure organizations must adapt their strategies to harness the powers of AI/ML and safeguard against emerging threats.

Automation has become a central theme in today’s cybersecurity landscape, and for good reason. As AI and ML continue to revolutionize various industries, cybercriminals are not far behind in harnessing these technologies for nefarious purposes. However, the dual nature of these technologies also brings opportunities that critical infrastructure businesses can leverage if they realize the importance of adapting their cybersecurity strategies to this new era of automation.

AI/ML Enhancement of Cybercrime

The rise of AI and ML has opened new avenues for cybercriminals to refine their attack strategies.


Ransomware attacks have evolved beyond simple encryption. AI and ML empower attackers to profile their victims better, identifying critical data and systems to encrypt for maximum impact. Moreover, these technologies enable attackers to adapt and change their tactics in real time based on the victim’s response. This means that traditional defenses may no longer be sufficient.


Phishing attacks have become more sophisticated with the help of AI and ML algorithms. Attackers can craft highly personalized and convincing phishing emails tailored to individual recipients. They can analyze social media profiles, past communications, and even voice recordings to create scam messages or phone calls indistinguishable from legitimate ones.

Business Email Compromise (BEC)

BEC attacks often involve the impersonation of high-level executives or trusted vendors. AI and ML can mimic their writing styles and communication patterns, making it difficult for employees to identify fraudulent emails. These technologies also enable attackers to automate extracting valuable information and execute fraudulent financial transactions more convincingly.

AI/ML is Not Inherently Bad

It’s essential to recognize that AI and ML are not inherently malicious. They are tools; like any tools, their intent depends on how they are used. In fact, AI and ML can be incredibly valuable in strengthening cybersecurity defenses:

1. Force Multipliers for Cybersecurity Professionals

As the demand for cybersecurity professionals continues to outstrip supply, AI and ML serve as force multipliers. They enable security teams to do more with less by automating routine tasks and augmenting human decision-making. In addition, AI and ML can augment the skills of cybersecurity professionals by providing insights and recommendations based on their continuous analysis of threats and vulnerabilities. This allows cybersecurity experts to focus on more complex and strategic aspects of defense, such as threat hunting and policy development.

2. Enhanced Threat Detection

AI and ML-driven cybersecurity tools can process and analyze vast datasets in real-time, which would be humanly impossible. This capability is invaluable in promptly identifying and responding to threats and allows security professionals to prioritize and investigate incidents efficiently.

3. Behavioral Analytics

AI and ML excel at behavioral analytics, helping organizations quickly detect deviations from normal patterns. This is particularly useful in identifying insider threats or sophisticated attacks that may evade traditional rule-based systems.

4. Automated Responses

These technologies enable automated responses to known threats or suspicious activities, reducing the workload on human responders and ensuring a rapid and consistent reaction to security incidents. This automation of security operations enables organizations to expedite their incident detection and response capabilities, thereby minimizing the scope of potential threats and strengthening their security postures.

5. Threat Intelligence

Threat intelligence platforms that leverage AI and ML can gather and analyze massive amounts of data from different sources, offering actionable insights. This enables security teams to effectively navigate the constant threat alerts, reducing time spent sifting through false positives. As a result, security professionals can focus better on enhancing the organization’s overall security posture.

Because of these benefits, many organizations increasingly leverage AI/ML-powered tools to empower their security teams to automate triage, investigation, and remediation activities at scale. According to a survey, over half (52%) of executives at U.S. companies have expedited their adoption plans for AI/ML, with 86% citing it as a “mainstream technology” in their environments.

Understanding that AI/ML is not a panacea for all security problems is essential. While AI/ML will undoubtedly enhance the effectiveness of security teams, it is crucial to remember that humans and AI/ML must work together. The combination of human and machine intelligence will produce better results than working alone.

Have You Updated Your Policies, Procedures, and Processes to Enhance Protection?

The rapid integration of AI and ML in cybersecurity necessitates a proactive approach to policy and procedure updates. Businesses must consider the following points:

  • Risk Assessment: Conduct a thorough risk assessment to identify how AI and ML technologies may impact your organization’s security posture. Consider potential vulnerabilities and threats associated with these technologies.
  • Adaptive Defense Strategies: Traditional defense mechanisms may not be enough. Invest in adaptive security strategies that leverage AI and ML to detect and respond to emerging threats effectively.
  • Employee Training: Equip your workforce with the knowledge to recognize the evolving threat landscape. Training programs should include awareness of AI/ML-powered attacks and best practices for identifying them.
  • Incident Response Plan: Update your incident response plan to account for AI and ML-related threats. Ensure that it includes processes for analyzing and mitigating attacks that leverage these technologies.
  • AI and ML Integration: Consider integrating AI and ML into your cybersecurity stack. This could involve deploying AI-driven endpoint protection, threat intelligence, or network monitoring tools to bolster your defense capabilities.
  • Collaboration and Information Sharing: Engage with industry peers and share threat intelligence. Collaborative efforts can help organizations stay ahead of rapidly evolving cyber threats.
  • Continuous Monitoring and Adaptation: The cybersecurity landscape is dynamic. Regularly monitor and adapt your strategies to stay ahead of cybercriminals continually refining their tactics.

To sum up, the era of automation has introduced fresh challenges and opportunities to cybersecurity. AI and ML are powerful tools that can be utilized for both positive and negative purposes. Industries need to modify their cybersecurity strategies to utilize these technologies for their defense while remaining alert against evolving threats. Industrial organizations can navigate the ever-changing landscape of cyber threats in the automation era by implementing robust policies, procedures, and processes.

ITEGRITI has deep experience across critical infrastructure cybersecurity programs, compliance, risk, and audit. Contact us today to learn how we can leverage this experience to help you accomplish your cybersecurity goals.